Refunds and cancellation

Short, because there isn't much to it. Last updated 4 September 2026.

30-day money-back guarantee

If Quote It Right doesn't pay for itself in your first month on a paid plan, email support@quoteitright.com from the address on your account within 30 days of your first payment and we'll refund it in full. No questions asked. If you feel like saying what didn't work, we'll read it, but you don't have to.

The refund goes back to the card you paid with. Stripe usually lands it in five to ten business days, depending on your bank.

Cancelling

Open Manage billing in Settings, which takes you to Stripe's billing dashboard, and cancel there in a couple of clicks. Or email support@quoteitright.com and we'll cancel it the same day. No forms, no phone call, no retention offer.

You keep the paid features until the end of the period you've already paid for. After that your account goes back to the free Starter plan: up to 3 saved projects and standard PDF quotes. Nothing is deleted, and you can download any quote as a PDF at any time.

After the first 30 days

Cancel whenever you like to stop the next charge. We don't refund the unused part of a month or a year once the guarantee window has passed.

The free trial

The 14-day Pro trial needs no card, so there's nothing to refund. When it ends your account simply drops to Starter.

Payments your clients make to you

Deposits and payments your clients make through your quotes go to your own Stripe account, not to us. Refunds on those are between you and your client, and you issue them from your Stripe dashboard.

How we handle your data is covered in the privacy policy.