Privacy Policy

Quote It Right is a quoting and estimating tool for trades and makers, operated by [Legal entity name] [postal address]. This policy explains what we collect when you use the website and the application, why we collect it, who it is shared with, and what you can ask us to do with it.

It covers people who visit the site or hold an account. It also covers the clients of our users, who may receive a quote approval link without ever creating an account — the quote approval records section is the part that concerns them.

When one of our users sends a quote for approval, the recipient gets a link that opens the quote without an account. If they approve or reject it, we record an audit trail so the approval can be evidenced later:

• the name they type as the approver, and whether they agreed to the terms
• the date and time
• their IP address and browser user-agent string
• an approximate location (city and region) derived from that IP address by a third-party lookup service
• precise GPS coordinates, only if their browser asks permission and they allow it — this is optional and declining it does not prevent approval

This record is visible to the user who sent the quote and is retained with that quote. It exists to demonstrate who approved what and when, and is not used for any other purpose.

We do not use advertising or cross-site tracking cookies. What we do store:

You can clear these at any time in your browser settings. Clearing the authentication entry signs you out; clearing the others only resets preferences.

• To provide the product — storing your quotes, sending them, and taking payment.
• To operate your account, including subscriptions, trials and billing.
• To send transactional email (quote approvals, payment confirmations) and product lifecycle email (welcome, trial reminders). You can opt out of the lifecycle messages; transactional messages are part of the service.
• To understand which features are used and where people get stuck, so we can improve it.
• To keep the service secure and to detect abuse.
• To meet legal, tax and accounting obligations.

Where the law requires a lawful basis, ours is: performance of our contract with you (running the service), our legitimate interests (improving and securing the product), your consent (precise location on quote approval), and legal obligation (financial records).

We do not sell personal information. We share it only with the service providers below, each acting on our instructions, and where required by law.

If the business is sold or merged, personal information may transfer as part of that transaction; you would be told before it became subject to a different policy.

• Account and content — for as long as your account is open. Delete a project or client and it is removed; close your account and we delete your content.
• Quote approval records — kept with the quote they belong to, because they are the evidence that the quote was approved.
• Payment and invoice records — retained as long as tax and accounting rules require, which is typically several years and is usually longer than the account itself.
• Usage events — retained in aggregate to understand long-term trends.

Depending on where you live, you may have the right to access the personal information we hold about you, correct it, delete it, get a copy in a portable format, object to or restrict certain processing, and withdraw consent you previously gave. Residents of the EU and UK have these rights under the GDPR; residents of California and several other US states have comparable rights, including the right not to be discriminated against for exercising them.

Much of this you can do yourself: settings holds your profile, and projects and clients can be edited or deleted from the app. For anything else — including deleting your account entirely — email [privacy contact email] and we will respond within the time the applicable law allows.

If you are one of our users' clients and want your details removed, contact the business that sent you the quote; they control that record. If you cannot reach them, contact us and we will help.

Access to your data requires authentication, and each account's records are isolated so one account cannot read another's. Traffic is encrypted in transit. Payment card data never touches our servers. Quote approval links carry a long random token and can be expired by the sender at any time.

No system is perfectly secure. If a breach affects your personal information, we will notify you and the relevant regulator where the law requires it.

Our providers operate globally, so your information may be processed outside the country you live in, including in the United States. Where required, transfers rely on approved safeguards such as the European Commission's standard contractual clauses.

This is a business tool and is not directed at children. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us information, email [privacy contact email] and we will delete it.

We will update this page when our practices change, and the date at the top will change with it. If a change materially affects your rights, we will tell you directly rather than relying on you noticing.

Questions, requests or complaints: [privacy contact email] [postal address].

[Governing law / jurisdiction]. If you are in the EU or UK and are not satisfied with our response, you may complain to your local data protection authority.